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MERLE NORMAN COSMETICS

4.8 (23 reviews)

Visibility: 80/100
  • Established cosmetics studio
  • Professional ear piercing available
  • Try-before-you-buy policy
  • Phone ordering with delivery

Why Customers Choose MERLE NORMAN COSMETICS

Based on 23 customer reviews

  • Try colors and products before purchasing
  • Staff provides professional makeup application training
  • Specialized products for mature and changing skin
  • Phone ordering with quick delivery service
  • 40+ years of proven anti-aging results
  • Professional ear piercing with patient, skilled technicians

Location & Local Context

Address: 3975 University Dr Suite 145, Fairfax, VA 22030, USA

Phone: (703) 938-6644

Hours: Friday 11:00 AM – 5:00 PM, Monday Closed, Sunday Closed, Tuesday 11:00 AM – 5:00 PM, Saturday 10:00 AM – 4:00 PM, Thursday 11:00 AM – 5:00 PM, Wednesday 11:00 AM – 5:00 PM

Parking: Free parking available in shopping center lot

Peak times: Saturday 11am-3pm

Nearby neighborhoods: Vienna, Oakton, Burke

Nearby landmarks: Near Fairfax Circle, Close to George Mason University, Fairfax County Government Center area

Services & Offerings

Personal Color Consultation

Professional makeup consultation to find your perfect shades and learn application techniques.

  • Try products before purchasing
  • Personalized color matching
  • Application technique training

Skincare Analysis

Customized skincare regimen development based on your skin type and concerns.

  • Age-appropriate product selection
  • Menopause and changing skin specialists
  • Ongoing skincare education

Professional Ear Piercing

Safe, professional ear piercing service with careful placement and aftercare guidance.

  • Patient, professional technicians
  • Precise placement assistance
  • Complete aftercare instructions

Product Ordering & Delivery

Convenient phone ordering system with quick delivery for your favorite products.

  • Delivery within days
  • Friendly phone consultations
  • Reorder favorite products easily

Customer Reviews

4.8 out of 5

23 total reviews

Most Frequently Mentioned

  • Exceptional customer service (18 mentions)
  • High-quality, long-lasting products (15 mentions)
  • Professional, knowledgeable staff (12 mentions)
  • Try-before-you-buy policy (8 mentions)

Consistently high ratings with recent growth in reviews. 5 new reviews in the last 3 months.

The customer service is so phenomenal that I drive 47 miles to come to this Merle Norman. This store is always so helpful and friendly, whether I buy 1 item or stock up. The makeup lasts longer than drug store cosmetics and you can try the colors before you buy.

Jodi Manning

Sharon and Amanda are lovely and really made the visit to get my sister's ears re-pierced a stress-free experience! Amanda was very professional and patient while we tried to get the holes just in the right place. There is a reason this beautiful Merle Norman store has been in Vienna for so many years - because of the people and their wonderful products. Thanks for a great experience!

Polly Ritter

I am so glad the Vienna store is available for buying Merle Norman products, which I have been using for almost 40 years No one---no one!---can guess my age when they see the skin on my face...it looks fabulous thanks to the ongoing use of makeup and skin care products from Merle Norman. Most especially, since menopause hit, use of the changing skin products has made a notable difference in my appearance. Especially helpful...I am able to order by phone and all phone conversations are very pleasant, helpful, friendly...and delivery is within days. Thanks for being there! I don't know what I'd do without Merle Norman!

Rebecca Thomas

I had not been into a Merle Norman store since I last went with my mother in the ‘70s. I finally decided to try this one out. Wow! The customer service was phenomenal and I was equally impressed with the quality of the products. I will definitely be back as it sure does beat the popular MLM products I was recently using.

Julia S

Frequently Asked Questions

Yes, we encourage you to try colors and products before purchasing to ensure the perfect match for your skin.

Absolutely! Our consultants provide personalized instruction on application techniques during your color consultation.

Our products are formulated for longer wear and better skin benefits, with many customers reporting they last significantly longer than drugstore alternatives.

Yes, we offer professional ear piercing with experienced technicians who take time to ensure proper placement and provide complete aftercare instructions.

Yes, we offer convenient phone ordering with quick delivery service, usually within just a few days of your order.

Business Activity

Status: Open now

Peak hours: Saturday 11am-3pm

New arrivals: Seasonal collections quarterly

Popular this season: Anti-aging skincare, Fall lip colors

0/100

Online Visibility Score: Excellent

How easily local customers can find and choose this business online.

Reviews & Reputation27/35
Online Presence33/33
Business Completeness17/17
Engagement3/15

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